FAQs

How Much Does Delivery Cost?
Delivery is FREE to UK mainland on all orders £49 and over. Orders under £49 are subject to a flat rate of £2.99

How Long Does Delivery Take?
Item are usually dispatched within 24 hours but delivery of in stock items takes can take between 2 – 5 working days. All bags and bundles are tracked and require a signature on delivery. If you have not recieved your item within 5 working days you must contact us immediately.

What if I’m not in when it gets delivered?
The courier will try to deliver once, if you are not in or unavaliable it will be held at your local depot for you to collect at your nearest convenience. Deliveries are tracked and require a signature so if you know you will not be in please bear this in mind. Your local depot will hold it for 2 weeks before returning it back to us. If the delivery is returned we will refund you minus the delivery fee (this also applies to when delivery is offered for free, it still costs us and this fee will be deducted from any refund). See delivery policy for more information

 Do you offer any guarantees?
Yes. On all purchases we offer a 30 refund policy. If within 30 days of purchase you decide you no longer want the item(s) simply return them for a full refund, in saleable condition. Note: we do not cover the post back to us, buyer pays return postage. See returns policy for more infomation.

Do you accept PayPal?
Yes. Simply select that as your payment method at the checkout

What payment methods do you accept?
We use PayPal for all our transactions for ease and security purposes, but if you don’t have a paypal account you can still pay with a standard credit or debit card via PayPal (no account needed). We do not currently accept bitcoin.

Do You Ship Internationally?
Not at this time.  United Kingdom only, sorry.